Process optimization and digitalization in the MICE sector: practical advice that makes an impact

Nobody knows the MICE market as well as we do - Consulting from the field, for the practice

Many hotels struggle with staff shortages and inefficient processes in the MICE business - this not only costs revenue, but also valuable time. With our practice-oriented consulting and implementation support, we are the key to your successful process optimization and digitalization. Our in-depth market knowledge and close cooperation with leading hotel chains make us an indispensable partner for hotels that want to future-proof their MICE processes.

Our solution: Symbiosis of technology and people - customized consulting and implementation support

What makes us unique:

We not only provide the necessary know-how, but also the teams that ensure success. Our specialists are on duty just for you to support every change immediately. In this way, we ensure that every technological adjustment and process optimization is implemented immediately - without the typical acceptance problems that often arise in change management projects.

Our in-house development department and sound methods guarantee that our solutions are practical, future-proof and tailored to the individual needs of each hotel. We understand that technology is only effective when it works hand in hand with the people on site - and this is exactly where we come in: Through the perfect symbiosis of technology and qualified specialist staff.

We offer you:

  • End-to-end process optimization

    Starting with incoming inquiries, requirements analysis, PMS input, quoting, quotation preparation, contract conclusion and invoice control - we offer a complete analysis and optimization of your MICE processes, individually tailored to your needs.

  • Technology that works

    Through our system integration with PMS systems and other third-party systems, we connect your systems into a smooth unit that speeds up your processes and eliminates sources of error. Our development department can draw on customized solutions to eliminate any system discontinuities.

  • Faster processes, higher sales

    With optimized workflows and digital tools, we achieve faster response and quotation times, which leads to a significant increase in the conversion rate. Your sales potential is maximized while personnel costs are reduced by up to 15 %.

  • Not a change management problem

    Because our team provides the staff in the hotel, we ensure smooth implementation right from the start. All measures are immediately integrated into the everyday lives of employees, avoiding acceptance problems and resistance to implementation. Our solutions are not only technologically sound, but also practical and easy to implement for the people on site.

The result: Practical solutions that transform your MICE processes

With MICE DESK, you can rely on solutions that are not only innovative, but can also be implemented right from the start. Our combination of technical expertise and practical implementation support will increase your efficiency and reduce your costs - without the usual change management hurdles.

 

Your advantages:

Increasing efficiency and productivity

Through seamless system integration and optimized processes.

 

Higher sales and cost reduction

Faster conversions, better quotation times, process automation and a reduction in personnel costs of up to 15%.

Rapid acceptance of new technologies

Thanks to our close cooperation with your team and practical solutions.

Get in touch with us!

Find out how our MICE DESK team can help you optimize your MICE processes and make them more successful in the long term. Secure your non-binding consultation appointment now and start your MICE transformation with us.