Privacy policy

We process personal data (hereinafter mostly referred to as “data”) only to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.

According to Article 4(1) of Regulation (EU) 2016/679, the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or linking, restriction, erasure or destruction.

With the following privacy policy, we inform you in particular about the type, scope, purpose, duration, and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of processing. Furthermore, we inform you below about the third-party components we use for optimization purposes and to improve the quality of use, insofar as third parties process data under their own responsibility.

Our privacy policy is structured as follows:

I. Information about us as the responsible party
II. Rights of users and data subjects
III. Information on data processing

I. Information about us as the responsible party

The responsible provider of this website in terms of data protection law is:

myhotel.team GmbH
Bernd Fritzges
Neumarkt 31
04109 Leipzig

Phone: +49 341 238 210 99
Email: office@micedesk.de

The provider’s data protection officer is:

Kent F. Schwirz
Protekto North-East GmbH
Hamburger Straße 16
21244 Buchholz

Phone: +49 (0)40 42236924
Email: datenschutz@protekto.group

II. Rights of users and data subjects

With regard to the data processing described in more detail below, users and data subjects have the right

  • to confirmation as to whether data concerning them is being processed, to information about the data being processed, to further information about the data processing and to copies of the data (see also Art. 15 GDPR);

  • to rectification or completion of incorrect or incomplete data (see also Art. 16 GDPR);

  • to the immediate erasure of the data concerning them (see also Art. 17 GDPR), or, alternatively, if further processing is necessary pursuant to Art. 17 (3) GDPR, to the restriction of processing in accordance with Art. 18 GDPR;

  • to receive the data concerning them and provided by them and to transmit this data to other providers/controllers (see also Art. 20 GDPR);

  • to lodge a complaint with the supervisory authority if they believe that the data concerning them is being processed by the provider in violation of data protection regulations (see also Art. 77 GDPR).

Furthermore, the provider is obligated to inform all recipients to whom data has been disclosed by the provider of any rectification or erasure of data or restriction of processing carried out pursuant to Articles 16, 17 (1), and 18 GDPR. However, this obligation shall not apply if such notification is impossible or involves disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.

Likewise, according to Art. 21 GDPR, users and data subjects have the right to object to the future processing of their data, provided that the data is processed by the provider in accordance with Art. 6 (1) (f) GDPR. In particular, an objection to data processing for direct marketing purposes is permissible.

III. Information on data processing

Your data processed when you use our website will be deleted or blocked as soon as the purpose of storage no longer applies, there are no legal retention obligations that prevent the deletion of the data and no other information is given below regarding individual processing procedures.

Cookies

a) Session cookies

We use so-called cookies on our website. Cookies are small text files or other storage technologies that are placed and stored on your device by the internet browser you use. These cookies process certain information about you on an individual basis, such as your browser or location data or your IP address.

This processing makes our website more user-friendly, effective and secure, as it enables, for example, the display of our website in different languages or the provision of a shopping cart function.

The legal basis for this processing is Art. 6 (1) (b) GDPR, provided that these cookies process data for the purpose of initiating or executing a contract.

If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. The legal basis in this case is Art. 6 (1) (f) GDPR.

When you close your internet browser, these session cookies are deleted.

b) Third-party cookies

Our website may also use cookies from partner companies with whom we work for the purposes of advertising, analysis or the functionality of our website.

For details, in particular regarding the purposes and legal basis for processing such third-party cookies, please see the information below.

c) Possibility of removal

You can prevent or restrict the installation of cookies by adjusting the settings in your Internet browser. You can also delete cookies that have already been saved at any time. The steps and measures required to do this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, the processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required to do this also depend on the specific Flash player you are using. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.

However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.

Contact requests / contact options

If you contact us via contact form or email, the data you provide will be used to process your inquiry. Providing this data is necessary to process and respond to your inquiry – without it, we cannot respond to your inquiry or can only respond to it to a limited extent.

The legal basis for this processing is Art. 6 (1) (b) GDPR.

Your data will be deleted once your inquiry has been conclusively answered and there are no legal retention obligations that prevent deletion, such as in the case of any subsequent contract processing.

Calendly

On our website, you have the option to schedule appointments with us. We use the "Calendly" tool for booking appointments. The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter "Calendly").

To book an appointment, enter the requested information and your desired date in the form provided. The data you enter will be used for scheduling, executing, and, if necessary, for follow-up. The appointment data will be stored for us on Calendly's servers. You can view their privacy policy here: https://calendly.com/de/pages/privacy .

The data you enter will remain with us until you request its deletion, revoke your consent to storage, or the purpose for storing the data no longer applies. Mandatory legal provisions—in particular, retention periods—remain unaffected.

The legal basis for data processing is Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in scheduling appointments with interested parties and customers as easily as possible. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://calendly.com/pages/dpa .

Newsletter

If you sign up for our free newsletter, the data you provide, i.e., your email address and—optionally—your name and address, will be transmitted to us. At the same time, we store the IP address of the internet connection from which you access our website, as well as the date and time of your registration. As part of the further registration process, we will obtain your consent to send the newsletter, describe its content in detail, and refer you to this privacy policy. We use the data collected exclusively for sending the newsletter—it will therefore not be shared with third parties.

The legal basis for this is Art. 6 (1) (a) GDPR.

You can revoke your consent to receive the newsletter at any time with future effect in accordance with Art. 7 (3) GDPR. To do so, simply notify us of your revocation or click the unsubscribe link included in each newsletter.

Online job applications / publication of job advertisements

We offer you the opportunity to apply to us via our website. With these digital applications, your application data will be collected and processed electronically by us to process the application process.

The legal basis for this processing is Section 26 (1) (1) BDSG in conjunction with Article 88 (1) GDPR.

If an employment contract is concluded after the application process, we will store the data you submitted during the application process in your personnel file for the purpose of the usual organizational and administrative processes – of course, in compliance with further legal obligations.

The legal basis for this processing is also Section 26 (1) (1) BDSG in conjunction with Article 88 (1) GDPR.

If an application is rejected, we will automatically delete the data submitted to us two months after notification of the rejection. However, this deletion will not occur if the data requires longer storage of up to four months due to legal regulations, e.g., due to the burden of proof under the General Equal Treatment Act (AGG), or until the conclusion of legal proceedings.

The legal basis in this case is Art. 6 (1) (f) GDPR and Section 24 (1) No. 2 BDSG. Our legitimate interest lies in the defense and enforcement of legal claims.

If you expressly consent to longer storage of your data, e.g., for your inclusion in a database of applicants or prospective customers, the data will be further processed based on your consent. The legal basis for this is Art. 6 (1) (a) GDPR. However, you can, of course, revoke your consent at any time in accordance with Art. 7 (3) GDPR by notifying us with future effect.

Server data

For technical reasons, particularly to ensure a secure and stable website, data is transmitted to us or our web space provider via your internet browser. These so-called server log files collect, among other things, the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of each access, and the IP address of the internet connection from which you accessed our website.

The data collected in this way will be stored temporarily, but not together with other data about you.

This storage is based on Art. 6 (1) (f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.

The data will be deleted after seven days at the latest, unless further retention is required for evidentiary purposes. Otherwise, the data will be exempt from deletion in whole or in part until the incident has been finally resolved.

LinkedIn

We maintain an online presence on LinkedIn to present our company and our services and to communicate with customers and interested parties. LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.

In this respect, we would like to point out that it is possible that user data may be processed outside the European Union, particularly in the USA. This may increase the risks for users, for example, by making subsequent access to user data more difficult. We also have no access to this user data. Access to this data lies exclusively with LinkedIn.

LinkedIn’s privacy policy can be found at

https://www.linkedin.com/legal/privacy-policy

General linking to third-party profiles

The provider uses links to the social networks listed below on the website.

The legal basis for this is Art. 6 (1) (f) GDPR. The provider's legitimate interest lies in improving the usability of the website.

The plugins are integrated via a linked graphic. Only by clicking on the corresponding graphic is the user redirected to the service of the respective social network.

After the customer has been redirected, information about the user is collected by the respective network. This initially includes data such as IP address, date, time, and page visited. If the user is logged into their user account on the respective network during this time, the network operator may be able to assign the collected information from the specific user visit to the user's personal account. If the user interacts via a "Share" button on the respective network, this information may be saved in the user's personal user account and possibly published. If the user wishes to prevent the collected information from being directly assigned to their user account, they must log out before clicking on the graphic. It is also possible to configure the respective user account accordingly.

The following social networks are linked by the provider:

LinkedIn

LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085 USA.

Privacy Policy: https://www.linkedin.com/legal/privacy-policy

Google Analytics

We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."

The Google Analytics service is used to analyze the usage behavior of our website. The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.

Usage and user-related information, such as IP address, location, time, or frequency of visits to our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. This function shortens the IP address within the EU or EEA.

The data collected in this way is then used by Google to provide us with an evaluation of visits to our website and the user activities there. This data may also be used to provide other services related to the use of our website and the internet.

Google states that it will not associate your IP address with any other data. Furthermore, Google maintains

https://www.google.com/intl/de/policies/privacy/partners

We provide you with further information on data protection, including options for preventing the use of your data.

Google also offers

https://tools.google.com/dlpage/gaoptout?hl=de

a so-called deactivation add-on along with further information. This add-on can be installed with common internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on tells the Google Analytics JavaScript (ga.js) that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analysis services. Whether and which other web analysis services we use can of course also be found in this privacy policy.

Google Maps

This website uses the Google Maps service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is activated, Google can use Google Fonts to ensure consistent font display. When you access Google Maps, your browser loads the required web fonts into your browser cache to display text and fonts correctly.

Google Maps is used in the interest of providing an appealing presentation of our online offerings and making the locations we list on our website easy to find. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/ .

For more information on how user data is handled, please see Google’s privacy policy: https://policies.google.com/privacy?hl=de .

Google Fonts

We use Google Fonts to display external fonts on our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."

In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when you visit our website.

The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website.

Through the connection to Google established when you visit our website, Google can determine from which website your request was sent and to which IP address the display of the font should be transmitted.

Google offers

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

further information, in particular on the options for preventing the use of data.

Web analysis Hotjar

We use Hotjar on our website. This is a web analysis service provided by Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, hereinafter referred to as "Hotjar."

Hotjar helps us analyze the usage behavior of our website. If you have given your consent to this processing, the legal basis is Art. 6 (1) (a) GDPR. Art. 6 (1) (f) GDPR may also be used. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.

Through Hotjar, we can log and evaluate your usage behavior on our website, such as your mouse movements or mouse clicks. However, your visit to our website is anonymized. In addition, Hotjar evaluates information about your operating system, your Internet browser, incoming or outgoing references ("links"), the geographical origin, and the type and triggering of the device you use and processes it for statistical purposes. Hotjar can also obtain direct feedback from you. Hotjar also offers

https://www.hotjar.com/privacy

further data protection information.

In addition, you have the option of stopping the analysis of your usage behavior by means of a so-called opt-out. By confirming the link

https://www.hotjar.com/opt-out

A cookie will be stored on your device via your internet browser, preventing further analysis. Please note, however, that you will need to click the above link again if you delete the cookies stored on your device.

MailChimp – Newsletter

We offer you the opportunity to subscribe to our free newsletter via our website.

To send the newsletter, we use MailChimp, a service of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA, hereinafter referred to as “The Rocket Science Group”.

The Rocket Science Group also offers

http://mailchimp.com/legal/privacy/

further data protection information.

If you subscribe to our newsletter, the data requested during the registration process, such as your email address and, optionally, your name and address, will be processed by The Rocket Science Group. Your IP address and the date and time of your registration will also be saved. As part of the further registration process, your consent to receive the newsletter will be obtained, the content will be described in detail, and reference will be made to this privacy policy.

The newsletter subsequently sent via The Rocket Science Group also contains a so-called tracking pixel, also known as a web beacon. With the help of this tracking pixel, we can evaluate whether and when you read our newsletter and whether you followed any further links contained in the newsletter. In addition to other technical data, such as the data from your IT system and your IP address, the data processed in this process is stored so that we can optimize our newsletter offering and respond to readers' wishes. The data is therefore used to increase the quality and attractiveness of our newsletter offering.

The legal basis for sending the newsletter and the analysis is Art. 6 (1) (a) GDPR.

You can revoke your consent to receive the newsletter at any time with future effect in accordance with Art. 7 (3) GDPR. To do so, simply notify us of your revocation or click the unsubscribe link included in each newsletter.

Sample data protection declaration of the law firm Weiß & Partner