

THE ANSWER. ONLY 42 WILL KNOW.
Exclusive event brings hospitality decision-makers together in Leipzig
Leipzig, August 13, 2025 - Under the title "The Answer. Only 42 Will Know." an exclusive selection of leading hospitality decision-makers met at Schrödterhaus Leipzig on August 12, 2025. The event, initiated by MICE DESK, brought together 42 invited executives from the DACH region and the UK to discuss the future of MICE processes, AI in the hotel industry and how to deal with system disruptions interactively, openly and at eye level.
Offer in 2 minutes - Data Driven instead of Process Driven: New offer logic in Convention Sales
The centerpiece of the event was the joint keynote speech by Bernd Fritzges (CEO), Tigran Manvelyan (CTO) and Evelyn Ebner (Director Process Mining & Onboarding). The R3 reasoning model was presented for the first time: a fully data-driven offer logic that replaces the previous process-oriented approach in Convention Sales. The model analyzes demand, checks availability, takes sales potential into account and creates a complete offer within two minutes. And it does so completely automatically, comprehensibly and ready for use.
Panel with industry leaders
The panel moderated by Günter Mainka was a particular highlight. It included Marco Nussbaum (CEO Hiamo AG), Tom Villinger (CEO D11Z), Jeniffer Fincke (Marketing and Event Manager CMS) and Evert Schuele (CEO Black Forest Hospitality). The panel had an open discussion about technological developments, willingness to invest, operational realities and changing market conditions.
Marco Nussbaum put it in a nutshell:
"If external changes progress faster than internal changes, there will inevitably be a non-linear consequence! This is an immutable principle that our industry blatantly ignores time and time again. This is why the hotel industry is in the technical state it is in today. Mental agility is becoming a core competence for managers, and not just since today."
Workshops & insights in the Open Studio
Participants worked on key future topics in three parallel workshops:
Data Driven Operations
Change management in convention sales
Process Mining & Offer Intelligence
In the "Open Studio" format, MICE DESK opened its own doors: participants were given exclusive insights behind the scenes of the Leipzig HQ and were able to experience Rocket first-hand in live demos.
Strategic clarity meets personal depth
"The Answer" impressed with its combination of strategic relevance and personal exchange. Deliberately held in a small group, the format enabled intensive discussions, professional depth and new perspectives on current challenges in the industry.
Webinar dates & follow-up
Those who were unable to attend will have the opportunity to get to know the content in compact 30-minute webinars on August 21 and 26*.






THE EXPERT ANSWERS - PANEL TALK
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"What immediately kills every hospitality pitch for you?"
Tom Villinger, CEO, D11Z Ventures
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"What makes a hotel provider a partner?"
Julia Ridder, Global Travel Manager, GEA Group
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"Why is mental agility becoming a core competence in hotel management?"
Marco Nussbaum, Founder, HIAMO AG
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"Who has it easier - chains or independents?"
Evert Schuele, CEO, Black Forest Hospitality
DEEP LEARNING WORKSHOP TRACKS
Look forward to the opening of the content section with Markus Luthe from Hotelverband Deutschland (IHA) e.V.
AGENDA
09:30 - Reception & check-in
Greeting
My MICE Challenge" interaction area.
10:00 - Deep Learning Workshops
Three parallel tracks with practical input and workshop vibes (including coffee break)
Track 1: Data Driven Operations (Chair: Tigran Manvelyan)
How data-driven decisions can increase revenue and efficiency. Strategies for the hotel industry of tomorrow.Track 2: Change management in convention sales (led by Bernd Fritzges)
Successfully shaping change: How to lead and take teams through change. Best practices and implementation models.Track 3: Process Mining & Offer Intelligence (Head: Evy Ebner)
Making potential visible: How data-based analysis transforms processes in the MICE sector, for more quality and speed.
13:30 - Casual Lunch & Networking / Behind the Code: OPEN STUDIO
Easy dining and targeted networking
Room for e-mail check & short breaks
There is also the option of taking a look behind the scenes - in the OPEN STUDIO (2nd floor):
Rocket Live Demo
Deepstay.ai demo bar
Storyverse installation
Personal exchange with the MICE DESK team
15:30 - MICE DESK RECOMMENDATION
3 real challenges. 3 concrete answers. 3 strong partners. 60 minutes of impulses & demos.
16:30 - KEYNOTE: THE ANSWER BEGINS
Impulses from Bernd, Tigran & Evy on AI, processes and mindset
Emotional, inspiring, forward-looking
16:50 - PANEL: THE EXPERT ANSWERS
4 guests. 4 questions. 1 Goal: Plain language on the transformation of the hotel industry
Tom Villinger (CEO, D11Z.Ventures): "What immediately kills any hospitality pitch for you?"
Julia Ridder (Global Travel Manager, GEA Group): "What makes a hotel provider a real partner?"
Marco Nussbaum (Co-Founder & CEO, HIAMO AG): "Why is mental agility becoming a core competence in hotel management?"
Evert Schuele (CEO, Black Forest Hospitality GmbH): "Who has it easier in the digital transformation - chains or independents?"
17:50 - Networking & Rocket Readiness Check
Finger food & drinks
1:1 Readiness checks
Deepstay.ai Corner
*🚨 Attention: Only participants from the hotel industry will be admitted!
ADDED VALUES
LOCATION: Schrödter Lounge in Leipzig
Unique flair in the Schrödterhaus: the exclusive lounge overlooking Leipzig
The historic Schrödterhaus was built in 1912-1913 in the Art Nouveau style as a trading house for the textile merchant Georg Heinrich Schrödter. Following extensive renovation in 1995, the building is now a modern office and commercial building with an attractive new extension.
The Schrödterhaus impressively combines historical elegance with modern comfort, making it one of the city's architectural highlights. The absolute highlight of the building is located on the seventh floor: an extraordinary lounge with a spacious roof terrace opens up a spectacular panoramic view over Leipzig.
This special location is available as a stylish event and conference room and offers a unique ambience for exclusive events. Tenants of the Schrödterhaus are the main beneficiaries of this unique opportunity to host their events high above the rooftops of the city.
Experience THE ANSWER. ONLY 42 WILL KNOW in an atmosphere that inspires and delights - exclusively at the Schrödterhaus.
Address: Neumarkt 31, 04109 Leipzig
Photos and graphics: ©Schrödter Haus