Maximum efficiency in convention sales
With our new integration into the Opera Cloud, requests and bookings can be processed up to three times faster.
We are very pleased that parts of our solution are now available via the Oracle Hospitality Integration Platform (OHIP). This specially developed integration creates a seamless connection between our user and reporting interface and the Oracle OPERA Cloud PMS.
Efficiency and scalability through integration
By using the powerful OHIP API, we automate the inquiry and booking process in the OPERA Cloud PMS. This minimizes manual work and errors, speeds up the entire process and enables hotel teams to respond to customer requests up to three times faster. Hotels benefit directly from the technology without having to make any additional adjustments, as our team of experts implements the solutions seamlessly.
Advantages of MICE DESK-OHIP integration:
Automated processes - manual data entry and errors are minimized
Real-time availability - fast and precise availability checks and updates
Greater adaptability - flexibly customizable event setups for specific customer needs
Seamless integration - perfect coordination with other hotel systems for efficient event management
Improved user experience with the MICE DESK user interface
Our user interface has been specifically designed to maximize ease of use. It offers intuitive navigation, automated data entry and pre-configured values that significantly speed up and simplify the inquiry and booking process.
Our CTO Tigran explains it as follows: "The OHIP interface enables us to meet all the technical requirements for our process optimization. We use our industry expertise to automate processes to the maximum and thus support our employees while creating a unique customer journey."
Increased productivity and cost benefits for hotel partners
The optimization of our processes aims to maximize the productivity of our own specialists. The resulting cost advantage is passed on to our hotel partners. In this way, our expertise can be offered at competitive labor costs, providing hotels with a cost-effective solution.
The following is important to our Managing Director Bernd: "With this development step, we are increasing the productivity of our hotel industry specialists enormously. A setup with Opera Cloud has already brought us a step closer to our vision. We will manage to solve the shortage of skilled workers in Convention & Group Sales, with lower costs and more revenue!"
Future-proof solutions for the hotel industry
By combining advanced technology and in-depth industry knowledge, we ensure that hoteliers meet the increasing demands of the MICE market. The OHIP integration is a further step towards supporting the hotel industry with innovative solutions and maximizing efficiency and customer satisfaction.
Arrange your appointment now
Would you like to optimize your offer times and achieve more bookings? Contact us to make an appointment and find out more about customized solutions for your hotel. Together we can increase your conversion rates and ensure your business success.