MICE DESK and myHotel.team announce joint venture
Tigran Manvelyan and Bernd Fritzges join forces in a joint venture
In the dynamic year and a half since MICE DESK was founded, we have continuously developed our services and achieved impressive growth. As a solution provider for hotels in the convention sales sector, we are now taking a decisive step forward against the shortage of personnel and specialists. Our CEO Bernd Fritzges emphasizes:"With our joint venture with myHotel.team, we are setting the course for expanding our market share. We see this partnership not only as an opportunity, but also as a decisive step towards leading MICE DESK to the top of the market."
Synergy through partnership: MICE DESK and myHotel.team
The partnership with myHotel.team enables a unique combination of business models, offering conference hotels even greater flexibility and efficiency. With one central point of contact, performance-based models and transparent service packages can now be combined. The integration of the development departments of both companies, under the expertise of Tigran Manvelyan, CEO of myHotel.team, promises groundbreaking progress. Manvelyan explains:"My passion and expertise in software development are fully integrated into this joint venture. We are bringing together cutting-edge technologies and know-how to create a revolutionary solution in the MICE sector without overburdening our hotel partners with technology. We are a personnel service provider!"
Efficiency and customer focus: the core of our success
Together with myHotel.team, we master the challenges of convention sales with an efficient and comprehensive process. We process all incoming inquiries - regardless of the channel - be it by phone, email or via MICE portals. Our fast and direct communication as well as our high speed in preparing offers are crucial. We take care of upselling, ongoing correspondence, contract preparation and support the organization of events by creating function sheets. We also work closely with the revenue management departments and operational teams in the hotel and finally provide support in checking invoices. This holistic approach enables us to make the entire process efficient and customer-oriented.
New opportunities for the hotel industry
This joint venture is a call to all hotels that have so far hesitated to get in touch with MICE DESK. With this new partnership, we offer tailor-made solutions to effectively meet the challenges in convention sales and open up new opportunities for growth. If you would like to see this for yourself in an initial meeting, it is best to book a presentation appointment directly here!
About MICE DESK: Under the umbrella of eOrbit GmbH, MICE DESK has developed the first specialized outsourcing service for the MICE business in collaboration with executives from the chain and private hotel industry. We completely take over the convention sales departments of conference hotels, from checking all incoming inquiries and independent booking into the hotel systems (PMS) to follow-ups, upselling, contract creation and handover to the operations department. Our approach solves staffing problems and increases revenue through high MICE expertise, fast response times and process optimization. Our success factors include increasing revenue through higher conversion rates, reducing personnel costs through flexible models and optimizing utilization and resources. In the area of sales and support, we offer efficient reporting for sales optimization, gain more new customers through faster response times and increase speed and efficiency in processing. Our MICE DESK team consists of top specialists with many years of experience in convention sales and extensive expertise in event formats and industry requirements.
About myHotel.team: myHotel.team is a newly founded company that also specializes in the provision of specialist personnel in the field of convention sales and MICE management. With its unique, flexible contract model and fixed service packages, the company offers a forward-looking solution to the challenges of the conference hotel industry. It enables hotels to focus on their core business by taking over complex MICE management tasks, increasing efficiency, reducing costs and maximizing revenue. The company stands for its technical expertise and process optimization, as well as its commitment to quality and customer satisfaction, and represents a new era of service in the convention sales sector.